About your account
Your statement explained, credit limit information and updating your details
Information on your statement
- How do I view my previous statements online?
- I need help understanding my statement
- Can you tell me what this entry on my statement means?
- Can you tell me more about my minimum payment?
- When is my payment due?
- Can you tell me more about my interest charge?
Your personal details and preferences
- How do I view my previous transactions online?
- How do I update my card details?
- Do you offer paperless statements?
- How do I change my marketing preferences?
- How do I update my telephone number/email address?
- How do I update my address?
Closing your account
Your credit limit
- Information on your credit agreement
- Can I increase my credit limit?
- How do I accept/decline a credit limit increase?
- Can I decrease my credit limit?
- I have an incorrect entry on my credit file, what should I do?
- You offered me a credit limit increase, why has it been rejected?