Please allow a few minutes for the code to reach you. It's also recommended that you check your junk/spam folder, just in case the code was directed there.
If you still haven't received the code, please:
- Go through the sign-in process on our website again.
- Request for the code to be sent via another method - you can choose from either an email notification or a text message.
If you're still having trouble after this, please contact us so we can check we have the correct email address and mobile number on file for you.
Once we've verified your details, you'll simply need to go back to our sign-in page and type in your details again. This will generate a new code.