Other FAQs
COVID-19 (Coronavirus) information
More about us
- Need to track your order or arrange a return?
- Our current 0% interest offer
- Change to our terms and conditions
- Do you have a catalogue?
- Which company will deliver my orders?
- Do you sell gift vouchers?
Technical
- I already shop with you, how do I register my existing account?
- I'm having problems with your website, what should I do?
- How do I log out of this Customer Service Hub?
- I've forgotten my password, what should I do?
- I've forgotten my account number, what should I do?
- When I sign in, I can see the details of another account I have with you. How do I fix this?