If you place an order using a debit or credit card, your bank may hold the required funds as a 'pending' payment until we charge your card when we despatch your order.
Once your order is charged, your bank account will show an individual charge for each item and the delivery charge, instead of the total amount for the order. The full 'pending payment' may still appear in your account for up to 5-7 working days.
If an item is out of stock when your order is packed, you will not be charged for the cancelled item.
- Important note:
If a 'pending' payment is released you won't see a refund reflected in your bank account transactions, the money will simply be put back in your bank account.